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This page aims to explain some of the commonly used terms in the hosting industry and throughout our documentation and website.


In the context of our service world, a backup is a full-copy of your whole root disk that has been made while your server was in a frozen state to avoid inconsistencies throughout the backup process.


Bruteforce is a method of trying to guess a password by trying out all possible combinations. This is usually done by a computer program that tries to log in to a server by trying out all possible passwords. This is why it is important to use strong passwords.

IP Geolocation

IP Geolocation is the process of determining the geographical location of an IP address. Until the release of RFC 8805 in 2020 there was no standardized way for providers to share this information with the public. Even until today, IP geolocation is still not very accurate and primarily best-effort guessing done by for-profit organisations that compile Geo IP databases that claim to be accurate which might or might not be the case. Thus, there's no way for service providers to guarantee that a certain Geo IP database returns an accurate result for a server.

Managed Server

A server that is managed by the provider. The provider is responsible for the hardware, network connection, operating system and software. The customer only provides the data that should be hosted on the server and specifies the desired configuration.

Unmanaged Server

A server that is not managed by the provider. The provider is only responsible for the hardware and network connection. The customer is responsible for the software and configuration of the server. That includes the operating system and specific software like web servers, databases, etc.


Abbreviation for Remote Desktop Protocol. This is a network protocol by Microsoft that allows you to connect to a remote server with a graphical user interface. It is the most common way to manage a Windows server.

Root Server

Throughout the hosting industry a root server describes a server the customer has "root privileges" on. This means the customer has full access to the server and can install any software and configure it to their liking. Per definition, all of our servers are root servers.


Abbreviation for Secure Shell. This is a network protocol that allows you to connect to a remote server and execute commands on it. It is the most common way to manage a Linux server.